Free ISO 9001-LA Practice Questions

Question 1

A precision-parts supplier's customer contract requires every delivered lot to be traceable to its raw-material batch. For delivered lots F217 and F224, the auditor can retrieve final inspection results and dispatch records but no material-batch links. The quality manager confirms that the links were never recorded. Which finding is justified?

Accepted Answer

The customer-required links to raw-material batches were not retained for delivered lots F217 and F224.

Answer

The two lots fail the customer's material specification because their material-batch links are missing.

Answer

The final inspection process is ineffective because it accepted the two lots without testing their material.

Answer

There is an opportunity to improve traceability, since both lots passed the supplier's final inspection.

Question 2

At a distribution company's management review, sales reports 98% timely order entry, the warehouse reports 99% picking accuracy, and transport reports 97% on-time departure. Customers still receive the wrong quantities after order changes. Each department measures performance against its own copy of the order. Which response best applies the process approach?

Accepted Answer

Trace changed orders across departmental handoffs against the customer's final accepted requirements.

Answer

Tighten departmental targets and rank departments by their monthly scores.

Answer

Add a dispatch inspection while preserving separate departmental order records and performance definitions.

Answer

Use the lowest departmental score as the overall measure of customer-order fulfilment.

Question 3

A retailer hires an independent audit firm to assess a potential distribution supplier against the retailer's purchasing requirements. The retailer commissions the work and uses the results for supplier approval; no management-system certificate will be issued. How is this audit classified by party?

Accepted Answer

A second-party audit, because the firm acts on behalf of the prospective customer.

Answer

A third-party audit, because the audit firm is independent of both businesses.

Answer

A first-party audit, because the results support the retailer's own purchasing process.

Answer

A joint audit, because the retailer and audit firm both participate in the engagement.

Question 4

The next quarter's audit programme can accommodate one additional audit day. Existing audits remain within their agreed intervals. Which development most strongly supports bringing an audit forward?

Accepted Answer

Final release now uses new software whose rejection controls have not been checked in operation.

Answer

Purchasing expenditure has doubled, but the supplier base, products and acceptance controls are unchanged.

Answer

Record archiving is nearest its scheduled audit, with retrieval accuracy and times still on target.

Answer

Training supports a larger workforce, while observed competence and follow-up results remain satisfactory.

Question 5

Bench tests show that a newly designed handheld reader meets its electrical and data-transmission specifications. Its stated intended use includes workers wearing protective gloves in cold warehouses, but this use has not been evaluated. Which design-control activity would most directly address that gap?

Accepted Answer

Validation with representative users under actual or simulated warehouse operating conditions.

Answer

Verification that another set of units meets the same bench-test specifications.

Answer

Review confirming that the design team completed every scheduled development milestone.

Answer

Inspection confirming that production units match the approved drawings and component list.

Question 6

A micrometer used for product acceptance reads 0.06 mm higher than reference values across its working range. An investigation establishes that this bias affected the historical results under review; measurement uncertainty is too small to change the conclusion. The specified dimension is 9.90-10.10 mm, and accepted readings ranged from 9.92 to 10.08 mm. Which risk should lead the review of previously accepted product?

Accepted Answer

Undersize parts among low-end readings, because their actual dimensions are lower than recorded.

Answer

Oversize parts among high-end readings, because the positive bias increases their actual dimensions.

Answer

Oversize and undersize parts equally, because the bias increases the spread of actual dimensions.

Answer

Misclassified rejects rather than accepted parts, because a high-reading instrument rejects too readily.

Question 7

During assignment of an internal audit, an auditor discloses having designed the supplier-rating method now due for evaluation. Another team member is competent to audit it and has no involvement in its design or operation. What is the proportionate response?

Accepted Answer

Assign evaluation of the rating method to the other auditor and document the conflict.

Answer

Retain the assignment if the process owner agrees that the auditor can remain impartial.

Answer

Cancel the entire internal audit until a fully external team can be appointed.

Answer

Let the original auditor evaluate the evidence, with the other auditor signing the report.

Question 8

An assembly operation has a first-pass-yield target of at least 95%. Of 800 units entering the operation, 80 fail their first inspection. Of those 80, 64 pass after rework and 16 are scrapped. All 800 units have completed processing. The monthly dashboard reports 98% against the first-pass-yield target. What should the auditor establish?

Accepted Answer

90.0% first-pass yield; the target was missed, and the dashboard must be corrected.

Answer

98.0% first-pass yield; the target was met, so the dashboard result is correct.

Answer

91.8% first-pass yield; the target was missed after excluding scrapped units from the denominator.

Answer

92.0% first-pass yield; the target was missed when successful rework is treated as the first-pass loss.

Question 9

An audit will assess whether an approval control is implemented on all three shifts. The night shift handles only 8% of transactions but processes every urgent exception. Reliable transaction lists exist for each shift. The sample must give each shift direct coverage rather than merely estimate the overall error rate. Which selection plan fits that objective?

Accepted Answer

Randomly select records within each shift, then add extra night-shift records covering urgent exceptions.

Answer

Select every twentieth transaction from the combined chronological list after a random start.

Answer

Draw a simple random sample from the combined list and let transaction volume determine shift representation.

Answer

Ask each shift supervisor to supply the same number of representative completed transactions.

Question 10

Incorrect bracket orientation caused repeated assembly failures. The organization corrected affected assemblies, confirmed that interchangeable locating pins allowed either orientation, and fitted keyed pins at both assembly stations. Operators on both shifts were trained. At follow-up, which evidence would most strongly support closing the corrective action?

Accepted Answer

Both stations prevent wrong-orientation insertion during challenge tests; subsequent checks confirm correct assembly on both shifts.

Answer

A month without assembly complaints, although no orders for the affected bracket were produced during that month.

Answer

Purchase and installation records confirming that both stations received locating pins matching the revised engineering drawings.

Answer

Completed training records and successful written assessments showing that every operator understands the revised orientation instruction.

Free ISO 9001-LA Practice Questions

Domain 1: QMS Fundamentals 16.00% of exam

Question 1

Question 2

Domain 2: QMS Requirements 8.00% of exam

Question 3

Domain 3: Auditing Fundamentals 24.00% of exam

Question 4

Question 5

Domain 4: Audit Initiation and Preparation 16.00% of exam

Question 6

Question 7

Domain 5: Audit Execution 23.33% of exam

Question 8

Question 9

Domain 6: Audit Reporting, Completion and Follow-Up 12.66% of exam

Question 10

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